Files
catalyst/app/data/scripts/assigntickets.py
2025-09-02 21:58:08 +02:00

21 lines
518 B
Python

import sys
import json
import random
import os
import requests
# Parse the ticket from the input
ticket = json.loads(sys.argv[1])
url = os.environ["CATALYST_APP_URL"]
header = {"Authorization": "Bearer " + os.environ["CATALYST_TOKEN"]}
# Get a random user
users = requests.get(url + "/api/users", headers=header).json()
random_user = random.choice(users)
# Assign the ticket to the random user
requests.patch(url + "/api/tickets/" + ticket["record"]["id"], headers=header, json={
"owner": random_user["id"]
})